Training Programs
- Leadership
- Negotiating Skills
- Performance Measurement
- Essentials of Project Management
- Project Management for executives
- Stress Management
- Team Building
- Business Letters
- Change Management
- Conflict Resolution
- Customer Service
- Effective Communication
- Effective Listening Skills
- Effective Team Communication
- Time Management
- Interviewing Skills
- Introduction to Supervision
- Strategic Marketing
- Project Management
- Accounting
- General Communication
Management and Strategy
- Team management
- Management by objectives
- Business strategy
- Innovation management
- Operations management
- Project management
- Leadership and decision making
- Organizational diagnosis
- Long distance management
- Inventory management
- Critical thinking and problem solving
- Strategic leadership
- Change management
- Business strategic planning
- Business process analysis & improvement
- Tendering process
- Business process re-engineering
- Manufacturing process management
- Strategic planning, budgeting & cost control
- Strategic workforce planning
- Developing organizational policies and procedures
- Stakeholder analysis
- Performance management and KPI
- Corporate governance
- Strategic delegation
- Strategic IT Management
Marketing
- Strategic marketing
- Social media and digital marketing
- Sales techniques and negociation skills
- Product portfolio management
- Customer relationship management
- Key account management
- Marketing for small businesses
- Marketing innovation
- Market research and analysis
- Public relations and media
- E-commerce
- International marketing
- Sales force management
- Direct marketing
- Customer behaviour
- Sales motivation
- Customer satisfaction
- MultiChannel marketing campaigns
Communication
- Public relations management and media
- Public speaking
- Neuro-linguistic programming (NLP)
- Coaching
- Corporate communication strategy
- Corporate culture
- Telephone communication skills for customer service
- Crisis communication strategy
- Listening skills
- Handling difficult situations in the workplace
- Speed Reading
- Information management
- Persuading, negotiating and influencing skills
- Oral and written communication
- Investor relations
- Interpersonal communication
- Minutes taking
- Emotional intelligence
- Communication in the workplace
- Advanced presentation skills
- Conflict management
- Writing speeches, tenders and proposals
Human Resources
- Performance management
- Employment law
- Building effective HR strategy
- Reward systems
- Recruitment and selection strategies
- Performance appraisal
- Developing employees’ engagement
- Developing HR policies and procedures
- Talent management
- Training strategies
- Labor relations
- Job interviews.
- Employment legislation and standards
- Workplace relations
- Payroll best practices
Education and Training
- Training engineering
- Train the trainer
- Behavior management
- Defining corporate training and development needs
- Implementing employee training & development program
- Training assessments
- Training regulations
- Negotiating with training providers
- Learning management systems
- Developing a competency framework
- Managing the training division
Personal Developement
- Time management and personal organization
- Knowledge management
- Running effective meetings
- Emotional intelligence
- Stress management
- Assertiveness at work
- Building self-confidence
- Job search techniques
- Personal effectiveness
- Leadership training
Languages
- General English
- Business English
Office Management
- Enquiry handling: Phone & email
- Record management
- From PA to executive PA
- Minutes taking and speed writing
- Time management
- Business communication
- Corporate reception
- Facilitation skills
- Requirements analysis & specification writing
- Secretarial skills.
- Basic computer skills
New Technology
- Access: Introduction to databases
- Fundamentals of Excel
- Excel – Pivot tables and pivot charts
- Advanced Excel – Keybording
- Excel – Advanced formulas and functions.
- Creating professional presentations
- Office Tools
- AutoCAD
- ArchiCAD
- Photoshop and web design
- Website creation
- Email Software : Outlook.
- Ms Project
- E-Business & E-commerce
- Geographic information system (GIS)
- SPSS
Finance
- Finance for non-Financial managers
- Financial analysis and investment management
- Debt collection practices
- Fund management
- The international monetary and financial environment
- Investment and banking
- Understanding financial statements
- Trade finance
- Financial modelling
- Islamic banking
Accounting
- Financial accounting
- Management accounting
- Social accounting and audit
- Balance Sheet
- IFRS / IAS
- Cost control
- Budgeting and financial management
- Corporate tax
- Cash & liquidity management
- Production costs: Analysis and control
- Comparing and analyzing financial statements
- Accounting for business operations
- Budget preparation system
- Taxation, budget management and financial forecasting.
- Hedge funds & alternative assets
Financial Market
- Mastering fundamental analysis & technical analysis
- Hedge funds
- Managing interest rate risk
- Investment opportunities in structured products
- Understanding key concepts of alternative investment
Environnement
- ISO 14001 Environmental management system
- Environmental sustainability
- Waste management and recycling
- Hazard analysis & aritical control points (HACCP) for food industries.
- Industrial risk management : ISO 31000
- Environmental compliance: OSHA Regulations
Import-export
- Supply chain management
- International trade and logistics operations
- Customs compliance
- Incoterms : International commercial terms
- Goods shipping
